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Lilys Of London International Ltd
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About Us This is the wholesale website for Black Ruby Ltd. Most corsets are in stock, but please remember the site does exact stock updates and the only way to make sure an item is in stock is to contact us.

Please remember when e-mailing to include the following :
Style No. :
Colour :
Size Of Corset Required (Not The Wearer's Size)
Company Name :

Making A Purchase
Making a purchase could not be easier. Just browse our store, and add any items that you wish to buy into the shopping cart. After you have finished your selection, click on 'Checkout' and you will be asked for a few details that we need to be able to complete the order.

We accept credit card payment. If you are shopping from North America or anywhere else, place your order and your credit card company will convert the transaction to US Dollars or your own currency.

We accept Visa and Mastercard. You may send your credit card information via phone, fax, snail mail or over the Internet.

When confirmation of order is received, this is to indicate that we have received your order. It does not indicate that a contract exists between us. We will indicate acceptance of your order, and hence a contract between us, when we send you an invoice. We have included this term to protect us in the case that a mistake has been made in pricing, we have inadvertently under-priced goods, or we are no longer able to supply a particular product for some reason. In the case of a change of price, we will always contact you first to ensure that the price is acceptable.
Shipping And Handling

Delivery Within The UK

UK shipping is charged at £5 per order plus VAT
Free shipping on orders over £300 exclusive of VAT
Orders under £50 exclusive of VAT attract a handling charge of £6
Delivery time to the rest of EU can take around 3-5 days longer than a UK delivery, subject to stock availability.
Delivery time can take up to 30 days if the corset has to be made to your requirements.
All of our corsets are made using traditional methods and not mass produced factory products.

Delivery Within The Rest Of The EU

EU shipping is charged at £10 per order plus VAT
Free shipping on orders over £300 exclusive of VAT
Orders under £50 exclusive of VAT attract a handling charge of £6
Delivery time to the rest of EU can take around 3-5 days longer than a UK delivery, subject to stock availability.
Delivery time can take up to 30 days if the corset has to be made to your requirements.
All of our corsets are made using traditional methods and not mass produced factory products

Delivery To The USA & The Rest Of The World

Shipping is charged at £10 per order plus VAT
Free shipping on orders over £300 exclusive of VAT
Orders under £50 exclusive of VAT attract a handling charge of £6
Delivery to the rest of the World can takes around 7-10 days longer than a UK delivery, subject to stock availablity.
Delivery time can take up to 30 days if the corset has to be made to your requirements.
All of our corsets are made using traditional methods and not mass produced factory products.

Special Notes

These are indicated delivery times and actual times may vary.

If you have any questions about the delivery of your corset or if you need it by a specific date please feel free to contact us on sales@lilysoflondon.co.uk or telephone us on 0845 269 3099 and we will try our best to meet your requirements.
Back Orders
If your item is not in stock, we will back order for you. You will always be emailed with the option to cancel your order if you would rather not wait.
Credit Card Security
We accept secure online payments through Nochex (including credit cards and debit cards). Black Ruby Ltd take credit card security very seriously. For that reason we have chosen to use Nochex to process all of our online credit card transactions.

Nochex protects both parties, merchants and buyers, with robust, state-of-the-art risk management tools and a dedicated anti-fraud team that significantly reduces the probability of encountering fraud – and minimizes its associated costs.

While the vast majority of online payments occur without incident, there’s always the risk that a given transaction could involve either a fraudulent buyer or a stolen credit card.

Unlike many credit card processing services that merely pass transaction risk to the seller, Nochex protects
merchants from this liability and even offers merchants a dedicated team to fight chargebacks on your behalf.

Nochex Protects Sensitive Data
With Nochex, buyer account information (such as credit card numbers or bank account information) is never transmitted except when using 128-bit encryption and is always shielded behind Nochex’s firewall. This means:

• Nochex’s average dispute rate is 4-6 times lower than other credit cards online.
• Nochex’s buyer-related loss rates are 60-70% lower than the losses other online merchants experience when processing credit cards.

Proactive Fraud Team
Nochex is dedicated to anticipating and eliminating fraud before loss occurs. An experienced fraud prevention team, including former law enforcement officials, has helped protect the integrity of Nochex’s transactions while processing billion's in gross merchandise sales.

Nochex is also actively involved in working with law enforcement agencies to stop people who perpetrate online fraud and to reduce the risk of other illegal activities.

Nochex’s Anti-Fraud Measures
• Fraud prevention systems, including pre- and post-transaction screening
• Dynamic, state-of-the-art models and processes which are continuously updated, as well as manual review by our anti-fraud professionals
• Industry-recognized techniques to pre-screen users for fraud, including AVS and CVV2 checks for rapid verification of the names and addresses of new credit card users
• Patent-pending methods for bank account verification
• Proprietary process to verify international credit cards
• Neural network risk models

A Leader in Online Security Innovation
Nochex knows the best way to prevent fraud is to educate users about the methods used to perpetrate online fraud. Nochex supports ongoing fraud prevention education campaigns for its members.
Reaching Us
If you need to reach us, please email us using the link on the store page, alternatively you contact us by any of the below :

Black Ruby Ltd
York House, 80 Leeds Road,
Huddersfield, HD1 6DD,
United Kingdom

Telephone : 0845 269 3099
USA Telephone : 917 477 7709
International Telephone : +44 845 269 3099
E-Mail : sales@lilysoflondon.co.uk
Privacy Policy
Playgirl London do not disclose buyers' information to third parties other than when order details are processed as part of the order fulfilment. In this case, the third party will not disclose any of the details to any other third party.

Cookies are used on the shopping site to keep track of the cotents of your shopping cart, to store delivery addresses if the address book is used and to store your details if you select the 'Remember Me' Option. They are also used after you have logged on as part of that progress. You can turn off cookies within your browser by going to 'Tools | Internet Options | Privacy' and selecting to block cookies. If you turn off cookies, you will be unable to place orders or benefit from the other features that use cookies. Data collected by this site is used to:
a. Take and fulfill customer orders
b. Administer and enhance the site and service
c. Issue a unique identifier (e.g. customer login)
d. Monitor customer account status beyond that required for individual purchases
e. Only disclose information to third-parties for goods delivery purposes
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